Returns Policy

Our  Returns Policy: We want you to be completely satisfied with your purchase. If you’re not completely satisfied, please tell us about it so that we can put the situation right and do better next time! (email us:

Our Exchange Policy: Exchanges will be granted on all unworn items within 14 days. Please contact in advance to ensure the desired item is in stock to avoid disappointment. Shipping charges apply.

Our Guarantee: The Pretty Company inspects each item prior to leaving our warehouse. If you do receive a defective product, please contact us at We strive to keep our quality high and will offer a full refund or replacement free of shipping and handling charges once the defective product is returned.
Returns Address: Since we use several warehouses for our deliveries, contact us by email and request a returns address.